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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Mark Elenbaas

September 19, 2023

5  out of  5 rating by Mark Elenbaas
"Worked with Paul Ortez of State Farm recently as I switched insurance companies. Danielle was was very helpful in presenting all the options. Her attention to detail is amazing and she was very patient as I took time to consider all the options. Highly recommend."

Amy Teske

September 13, 2023

5  out of  5 rating by Amy Teske
"This office has mad everything so easy to navigate and has manged to save me a lot of money and time. Thanks for everything you do!"

Ben Aldrich

September 7, 2023

5  out of  5 rating by Ben Aldrich
"Awesome customer service and quick responses to emails."

Michelle Braxton

June 23, 2023

5  out of  5 rating by Michelle Braxton
"Thank you so very much for being thr best ever insurance company I have ever had. You help me with the very small things as in app help to big thing like accidents that are very scary thing for anyone to deal with. Thank you from my family and I."

Tony Silva

June 23, 2023

5  out of  5 rating by Tony Silva
"Nicest people in the business! Exceptional customer service."

Naomi Bradshaw

June 15, 2023

5  out of  5 rating by Naomi Bradshaw
"Danielle made switching such a painless process! She answered all of my questions and got me the price that worked best with my budget and the type of coverage that I needed. So happy I made the switch! Thank you for everything, Danielle!"

Gaby Martinez

June 13, 2023

5  out of  5 rating by Gaby Martinez
"I really appreciate the Great customer service from Vanessa! Very kind and helpful"

Collin Ludy

June 13, 2023

5  out of  5 rating by Collin Ludy
"Was shopping around for auto and renters insurance after Liberty Mutual raised my rates. Most agents I’ve tried to work with in the past seem like they just want to nab a quick account and get off the phone right away, but I had a very pleasant phone conversation with Danielle at Paul Ortez. She took her time explaining all of my coverage options and helped cut everything down to the exact policy I need, and I got a cheaper quote back within minutes. Would recommend 👍"

Helen Beyer

June 13, 2023

5  out of  5 rating by Helen Beyer
"I transferred my accounts to the Paul Ortez State Farm agency due to the excellent customer service I have always received from agent Aaron. Aaron has always answered all of my questions timely and recommended appropriate products for my needs!!"

Maryanne Saladino

May 12, 2023

5  out of  5 rating by Maryanne Saladino
"Vanessa is amazing!!! I was recently in an accident coming home from work, another drive went through a stop sign and hit me. She has been a delight in the otherwise stressful time! I feel she has gone above and beyond in handling my claim. She has even made me laugh on several occasions during this ordeal."

Gordon Whitcomb

May 4, 2023

5  out of  5 rating by Gordon Whitcomb
"Vanessa is one of a kind!! She is helpful and just an aweome human. Keep her around. State farm is the best around insurance. If anyone needs a great deal contact Paul Ortiz"


April 10, 2023

5  out of  5 rating by Conhuntergn
"10/10 would recommend"

Abby Scutch

April 10, 2023

5  out of  5 rating by Abby Scutch
"Paul and team are so kind! They have made setting up both my first renters + car insurance policies so easy and straightforward. I especially appreciate how quick Paul’s response times are and how great he is at answering my questions! The very best and wouldn’t look elsewhere! :)"

Sanjay Neopane

January 7, 2023

5  out of  5 rating by Sanjay Neopane
"Good service"

Corrie Witherell

December 27, 2022

5  out of  5 rating by Corrie Witherell
"I am extremely happy with the service at Paul Ortez’s State Farm office. The staff is friendly and helpful. They address questions and issues right away and have great follow up."

Kathleen Mauric

October 31, 2022

5  out of  5 rating by Kathleen Mauric
"Thanks Vanessa! Vanessa arranged towing for my car. She was very helpful and stayed on the line to make sure I was taken care of. I appreciate the great customer service. The Paul Ortez State Farm office goes above and beyond to take care of their customers."

Paul Thayer

October 5, 2022

5  out of  5 rating by Paul Thayer
"Vanessa did a great job making sure I was taken cate of."

Leanne Li

September 9, 2022

5  out of  5 rating by Leanne Li
"Quick response. Very understanding and helpful!"

Brooke Fields

September 8, 2022

5  out of  5 rating by Brooke Fields
"Angie is the BEST! She was able to lower my bill a TON! Best customer service ever!"

Jessica Rogers

September 6, 2022

5  out of  5 rating by Jessica Rogers
"Angie from state farm made my insurance transition so easy, thanks Angie!!!!!!!"

Rochelle Elsenbroek

September 1, 2022

5  out of  5 rating by Rochelle Elsenbroek
"Angie is amazing and helped me through a billing issue. You are amazing Angie. I have to admit that I have looked into cheaper Insurance providers..You are on the more expensive side... but I have NEVER had an issue with State Farm. Thank you all at Paul Ortez's office...They need a bonus or something. This is why I stayed with with you for 5+ years. NO ISSUES THAT CAN'T BE HANDLED BY THE STAFF...THANK YOU. ROCHELLE ELSENBROEK🤗👌👍"

Olivia Lindsey

August 25, 2022

5  out of  5 rating by Olivia Lindsey
"Angie did SUCH A GREAT JOB lowering my rates and getting me better coverage for my $$!! Highly recommend!!!"

A Google User

August 17, 2022

5  out of  5 rating by A Google User
"Angie did an excellent job on my new policies! Cut my old bill in half!"

A Google User

August 10, 2022

5  out of  5 rating by A Google User
"Vanessa was a joy to work with today. Once we took care of the initial question I realized I had 3 more questions or updates for her to work on. She was so friendly and kind and quickly took care of all the updates I had and answered my questions. Thank you so much!"

A Google User

August 8, 2022

5  out of  5 rating by A Google User
"Vanessa is a pleasant person and always very kind and professional 😊"